Hotels.com NHS Discounts & Deals for November 2026
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How Do I Use My Hotels.com Discount?
1. Firstly, you need to be a member of Health Service Discounts to use an NHS Discount Code. If you are not a member, don’t worry - our sign up process is quick and simple.
2. Once you have signed up, simply sign in to your account on the Health Service Discounts website and search for the Hotel.com discount code you are looking for.
3. After you have found the code you wish to use, simply click “Get Code”.
4. After clicking “Get Code”, you will be given a discount code that you can use at checkout on the partner website.
Frequently Asked Questions
You must click through the link on this page to be eligible for the discount and select the 'pay now' option. At checkout select 'Use a coupon' and if your booking is eligible, the applicable discount will be subtracted from the price of the travel reservation before the application of any taxes, applicable fees or additional costs.
Look for ‘couple eligible’ badging on the property search page
Taxes and fees will not be discounted.
Make sure you’ve selected the ‘pay now’ option.
The property or chain may be excluded from discount - please see property exclusions here (https://uk.hotels.com/lp/b/pm-coupon-hotelexclusion?locale=en-GB) or contact [NEWORK DIGITAL]
FAQs For Hotels.com
Whether you have a question or you would like to speak to Hotels.com to cancel your order, you can use the following information to speak to hotels.com.
24/7 Live Chat: Click Here. Call 0800 783 2390
For each booking, you will receive an email which outlines all the relevant information related to your booking, including your reservation number, your details, and much more. Your confirmation number is extremely important, so make sure you make note of it in case you have an issue with your booking or need to cancel.
Checking your booking confirmation is simple. After making a booking through hotels.com, you will be sent an email with all the relevant information relating to your booking, as well as confirmation. Also, you can sign in to your Hotels.com account to manage and view your booking.
Hotels.com was previously part of Expedia, Inc, and in 2002, it changed its name to Hotels.com. Currently, hotels.com has locations across the globe, including America. To view the full list, simply visit hotels.com to see where you can visit.
Yes, they will. Hotels.com will process your refund immediately. However, if you booked a flight through hotels.com and wish to cancel, then the airline will be responsible for the refund. When you cancel your flight on hotels.com, the refund will be processed immediately, but the return will depend on the airline/flight. It can take the airline up to 80 days to issue your refund, and once the refund has been processed, it can take up to 7 days to show up on your account.
Hotels.com always ensure they deliver high-quality, but in some cases, things can go wrong. So, if you have an issue with your booking, you can speak to the customer service team.
24/7 Live Chat: Click Here. Call 0800 783 2390
For health service staff booking with Hotels.com
Booking time off is hard enough to pin down around a rota, let alone finding somewhere good to stay once the dates are set. Hotels.com covers that bit for you, whether it is a weekend away after a run of twelve-hour shifts or a longer break booked months in advance. It works just as well for a last-minute night near a conference, a family holiday, or somewhere to stay when you are travelling for a new job or a course.
This is one of those everyday-plus-treats offers rather than something you only reach for once a year. You might use it for annual leave booked around the rota, a trip home after Christmas on the wards, or simply a change of scene once January is over. It sits alongside the other savings on Health Service Discounts for the things that make shift work and busy family life a bit easier to manage.
Getting the discount is straightforward. Join Health Service Discounts free, then verify with your work email address. No work email, no problem: you can upload a recent payslip or a work ID card instead, and retired healthcare staff can verify with a P60 showing an NHS pension. Once you are verified, you can use the code for Hotels.com online whenever you are booking your next stay.
Reviewed by the Health Service Discounts team · Updated 11 Nov 2026
How we check this page: the Health Service Discounts team reviews it before it goes live, and trending searches are updated weekly from UK search data.
Hotels.com discount: your questions
How do I get a Health Service Discounts code for Hotels.com?
Health Service Discounts is for anyone working in the health service, not just NHS staff. When we have offers for Hotels.com, you can see and use them once you have joined free on healthservicediscounts.com and verified with your work email or a payslip. Current offers are online only.
Who can get the Hotels.com discount through Health Service Discounts?
Anyone working in the UK health service, in any role, can join. This includes NHS and private healthcare staff, clinical and non-clinical, such as nurses, doctors, healthcare assistants, support workers, admin, porters, bank staff, apprentices and students on eligible courses. Retired healthcare staff can also join with proof of eligibility.
Is it free to join Health Service Discounts to get the Hotels.com offer?
Yes. Joining Health Service Discounts is free and always will be, and there is no cost to use it. You simply join, verify your eligibility, and then use the Hotels.com code online whenever you are ready to book.