Hello from Health Service Discounts 👋
We know signing up for something new—especially after a long shift—isn’t always top of your to-do list. But we also know how important your time and money are. So we’ve made the sign-up and verification process as quick, clear, and helpful as possible.
If you work in the NHS or wider healthcare sector, you deserve to get more out of your every day. That’s why we verify every member—so the exclusive savings stay in the hands of the people they were made for: you.
Let’s break it all down 👇
Why Do We Verify Members?
Good question. We verify our members to make sure our discounts stay exclusive to those who work in NHS and healthcare roles. It helps protect the perks and keeps the community special. In short, we check before you save—because you deserve the best.
How Do I Get Verified?
When you sign up, we’ll ask you to verify your eligibility in one of two ways:
Option 1: Verify with a Work Email
Have a work email? Great. Here’s what you do:
- Register using your personal email (this is important—more on that in a sec).
- Then, enter your work email to verify.
- We’ll send a one-time link to your work inbox—click it, and boom, you’re verified.
🚨 Heads-up: The email you use to verify (your work one) is not automatically the email we link to your account. Unless you sign up with it first, your account will stay linked to the personal email you used at registration. That confuses a few people, so we like to be clear!
Option 2: No Work Email? No Problem
If you don’t have a work email—or prefer not to use it—you can verify by uploading a document.
Here’s what you can use:
- NHS or staff ID card
- Recent payslip (within 3 months)
- Employment contract
- P60 showing NHS pension
- Proof of relevant education (like a student ID or enrolment letter)
Just register with your personal email, upload one of those, and we’ll take care of the rest.
What If I Don’t Have Any Documents?
If you can’t provide either a work email or a valid document, we won’t be able to approve your membership right away. But if you believe you’re eligible, don’t give up—get in touch with our lovely Customer Service Team via our Contact Us page. They’ll help you figure things out.
What Happens Next?
Once you’ve submitted your email or document, we’ll review your info. We try to do this as quickly as possible—but we’re human, not robots, so we can’t always give an exact timeframe.
You’ll get an update when your account has been reviewed.
Common Questions (That We Hear A Lot)
📬 I Didn’t Get the Verification Email!
Don’t worry, it’s probably hiding in your spam or junk folder (it’s a classic). If it’s not there:
- Log in to your account and resend the email.
- Still nothing? Let us know—we’ll sort it.
🔒 My Document Was Rejected—It Was Password-Protected
Ah, tech hiccups. If you send us a password-protected document, we can’t open it. Just send us the password (only the password!)—or upload an unlocked version instead. You will receive an email asking for your password to your document, please don’t randomly send us your password.
🚫 I Got Declined. What Now?
If your account was declined, it means you don’t currently meet our eligibility criteria. But if you think there’s been a mistake, reach out to our team. We’ll be happy to take another look.
🌍 I Work in Healthcare—but Not in the UK
Sadly, our scheme is only available to healthcare staff in the UK. We know that’s disappointing, and we really appreciate the incredible work healthcare professionals do all around the world.
A Quick Word About Privacy
We don’t hang on to your documents forever. In fact, any verification data is deleted after no later than 6 months, as per our Privacy Notice. Your information is safe with us.
Let’s Recap
Here’s your lightning-round summary:
✅ You can sign up with a personal email
📩 Use your work email or upload a document to verify
📂 Don’t have either? Contact support
🔒 Don’t send password-protected documents—unless you share the password
🛡 We delete your verification data within 6 months
💬 Still stuck? Our team is here to help
Ready to Sign Up?
You’ve earned this. Whether it’s money off groceries, gig tickets, mobile plans or a weekend away—we’re here to help you save more on the everyday and the extra special.
Get Verified. Get Discounts. Get On With Your Day.
👉 Start Your Registration Here
Give at work? Win at life.