This basic level of cover provides roadside assistance throughout the UK, 24 hours a day, 365 days a year so long as you are over ¼ mile from your home. The AA’s number 1 aim is to fix your car, but if it can’t be fixed it will be towed to the AA’s choice of relevant local repairer or to a local destination of your choice, provided it is no further.
Relay – National Recovery
Recovery to a single destination of your choice within the UK if the AA is unable to fix your car at the roadside or arrange a prompt local repair. You can choose to be taken home, to your destination or anywhere else on the UK mainland, regardless of how far this may be.
Every day, the AA deals with over 2,000 vehicles that breakdown at homes in the UK, Channel Islands and Isle of Man^. With Home Start you can call the AA out to within ¼ mile of your home and enjoy the same benefits offered under Roadside.
If you break down and the AA can’t arrange a prompt local repair, Stay Mobile gives you other travel options. Choose from reasonable public transport costs, overnight accommodation or a replacement car for up to 72 consecutive hours. Selected suppliers offer a hire-car delivery and collection service, or equivalent, subject to availability and the supplier’s terms and conditions (including payment of the supplier’s fuel charges).
^Analysis of 3.5 million AA breakdowns December 2013 – January 2014
°Applies to Family Roadside & Relay cover in first year only. Other levels of cover are available and varying discounts apply. Offer only available to NHS employees by calling the number given, quoting the stated reference and paying annually by direct debit under a recurring transaction arrangement. Enrolment offer available to new Members for their first 12 months of Membership only. Offer not available in conjunction with any other offer/discount or on any other AA product/service. Details correct at time of issue. ¹Renewal offer available to NHS employees who are existing AA Members, or who join under the enrolment offer, and will be available at each renewal date until they cease to be NHS employee or the withdrawal of this scheme. ²Mintel – UK Vehicle recovery report, September 2014. ³Based on AA Case Repair Rate Sept 13-Aug 14. Automobile Association Insurance Services Limited is an insurance intermediary authorised and regulated by the Financial Conduct Authority. Registered office: Fanum House, Basing View, Basingstoke RG21 4EA. Registered in England & Wales, number 2414212.